Shipping Policy

Shipping Policy

Thank you for choosing our products and services. To ensure a smooth shopping experience, we’ve outlined our shipping details below:

1. Free Shipping & Delivery Eligibility

  • Free shipping applies to all listed products: No additional freight costs will be charged at checkout—we cover 100% of delivery fees.
  • Please confirm your address is deliverable: Ensure your shipping address is in an area serviced by our logistics partners (we’ll reach out promptly if delivery is not possible).

2. Delivery Timeline

  • Processing & shipment: Orders are typically processed and shipped within 1–3 business days after payment confirmation.
  • Transit time: Once shipped, delivery takes 4–12 calendar days (remote areas may experience minor delays).

*Note: Estimated timelines are not guaranteed and may be extended due to:

  • High order volumes during holidays/promotions
  • Force majeure (e.g., natural disasters, traffic restrictions)
  • Remote locations with limited logistics coverage*

We’ll coordinate closely with carriers to minimize delays and keep you updated if issues arise.

3. Shipment Updates & Tracking

  • Shipment notifications: You’ll receive an SMS or in-order alert with your carrier name and tracking number as soon as your order ships.
  • Track your package:
    1. Log in to our store/website > Go to "My Orders" > Select your order to view live tracking details.
    2. Use the tracking number on the carrier’s official website or app for real-time updates.